Dteckt, Inc. operates dteckt.com and related mobile and web applications for the purpose of providing security services. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that information.

We use your information to provide and improve the Service and User Experience. We do not sell, rent, or share your information to other companies. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Use.

Personal Information We Collect

We collect several different types of personal information for various purposes to provide and improve our Service to you.

Secure VPN and Antivirus & Security

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

-Email address

Use of Data

Dteckt, Inc. uses the collected data for various purposes:

-To provide and maintain our Service

-To notify you about changes to our Service

-To allow you to participate in interactive features of our Service when you choose to do so

-To provide customer support

-To gather analysis or valuable information so that we can improve our Service

-To monitor the usage of our Service

-To detect, prevent and address technical issues

-To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Dteckt Secure VPN

Dteckt, Inc. guarantees a strict no-logs policy for the VPN Service, meaning that the Dteckt Secure VPN Service is provided by an automated process, and your activities while using it are not monitored, recorded, logged, stored or passed to any third party. We do not store connection timestamps, session information, used bandwidth, traffic logs, IP addresses or other data. However, to fight abuse and enforce proper license usage, an algorithm keeps a username and the timestamp of the last session status while the session is active. This data is deleted promptly after the session is terminated.

Information You May Give Us for Other Services

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

-Email address

-First name and last name

-Phone number

-Address, State, Province, ZIP/Postal code, City

-Credit Card Number

-Notification settings

-Companies you do business with

-Social Security Number

-Automatic Information

Automatic Information

We may also collect information that your browser automatically sends whenever you visit our Service or when you access the Service by or through a mobile device.  This may include information such as:

-The name of the domain and host from which you access the Internet, including the Internet Protocol (IP) address of -the device you are using and/or the IP address of your Internet Service Provider (ISP).

-The type and version of Internet browser software you use and your operating system.

-The date and time you access the Website, the length of your stay, and the specific pages that you access while visiting the Website; and/or

-The type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile -operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We use this information to monitor the usage of our Service, assess performance, ensure technological compatibility with your device, and understand the relative importance of the information provided on the Service. We may also use this data to conduct statistical analyses on visitors’ usage patterns and other aggregated data.

Location Information

We may use and store information about your location if you give us permission to do so.  We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time by way of your device settings.

How We Use Personal Information

We use the collected information for various purposes:

-To provide and maintain our Service.

-To notify you about changes to our Service.

-To contact you if there is a problem completing a transaction you requested or to discuss your account.

-To allow you to participate in interactive features of our Service when you choose to do so.

-To provide customer support.

-To enable our financial services partners to implement automatic payments.

-To gather analysis or valuable information so that we can improve our Service.

-To monitor the usage of our Service.

-To detect, assess, prevent and address technical and performance issues.

-To understand the relative importance of the information provided on the Service.

-To conduct statistical analyses on visitors’ usage patterns and other aggregated data.

-To deliver to you relevant advertising from use of demographic and preference information such that advertising related to our Service is targeted to the users for whom they are most pertinent; and

-To provide you with news, special offers and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information by following the unsubscribe link or the instructions provided in any email we send.

Cookies

When you interact with the Service, we automatically receive and record information from your browser, including your IP address, “cookie” information, and the page you requested.

Cookies and other tracking technologies are comprised of small bits of data that often include a de-identified or anonymous unique identifier. Websites, apps, and other services send this data to your browser when you first request a web page and then store the data on your computer so the website can access information when you make subsequent requests for pages from that service. We may use cookies to collect and store information about your usage of the Service (such as the pages you have visited, content you have viewed, search queries you have run, and advertisements you have seen), which information is then used to understand your preferences so as to enable us to provide you with improved services in future visits, and to compile aggregate data about site traffic and interactions so that we can offer better experiences and tools in the future.

Most browsers are initially set to accept cookies, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information. Please note that by blocking any or all cookies, you may not have access to certain features, content, or personalization available through the Service.

Analytics

Data about your activities online may be collected for use in providing advertising tailored to your individual interests, either by us, or third parties. We may work with third parties such as network advertisers and ad exchanges to serve advertisements across the internet and may use third party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third party websites and viewing of ads and of our content. 

You can opt out of certain advertising by visiting the Network Advertising Initiative consumer opt out page at optout.networkadvertising.org, by using the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout, or by visiting the Digital Advertising Alliance’s opt-out page at aboutads.info/choices. For more information on the privacy practices of Google, please visit Google’s Privacy & Terms web page: policies.google.com/privacy. 

How We Store Your Information

Personal information received by Dteckt from you or third parties may be stored and processed in the United States or any other country where we or our service providers maintain facilities.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

How We Share Your Information

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share personal information only as described below 

Law enforcement

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

We may disclose your personal information in the good faith belief that such action is necessary to:

-To comply with a legal obligation.

-To protect and defend the rights or property of Dteckt.

-To prevent or investigate possible wrongdoing in connection with the Service; and

-To protect the personal safety of users of the Service or the public.

Service Providers

We may employ third-party companies and individuals, such as contractors, vendors, or distributors, to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used (“Service Providers”). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose to third parties or use it for any other purpose and are additionally required to keep it confidential.

Merger, Sale, Or Bankruptcy

If we sell all or part of our business, or make a sale or transfer of our assets, or are otherwise involved in a merger or transfer of all or a material part of our business, or are involved in a bankruptcy, Dteckt may transfer your information to the party or parties involved as part of that transaction. 

Retention of Personal Information

We keep your personal information to enable your continued use Dteckt’s services, for as long as it is required to fulfill the relevant purposes described in this Privacy Policy, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g., payment processors).  We will not store or collect your payment card or banking details unless you elect to pay using a recurring payment feature of the service. Information may be provided directly to our third-party payment processors whose use of your personal information is governed by their respective Privacy Policy.

Links to Other Websites

Our Service may contain links to other websites or mobile applications that are not operated by us. If you click a third-party link, you will be directed to that third-party’s website or mobile application. We strongly advise you to review the Privacy Policy of every website you visit.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personally identifiable information, please contact us. If we become aware that we have collected personally identifiable information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes, Deletion, and Access to Your Personal Information

For those with access to Dteckt’s Service, you can make Information or Data Deletion requests at any time. As a subscriber, you can update your password, email address, mailing address, phone number, payment information, and banking information at any time on the website. If you need to change any other sensitive information, including but not limited to your first/last name or Social Security Number, please contact our Privacy Support at (240)823-4344 or privacy@dteckt.com. Any of the contact methods available in the Contact Us section are available to you as well.